What Time Does Big Lots Near Me Close?

26.07.2023 0 Comments

What Time Does Big Lots Near Me Close

Who is Big Lots owned by?

Big Lots Inc (NYSE:BIG) Institutional investors hold a majority ownership of BIG through the 94.21% of the outstanding shares that they control. This interest is also higher than at almost any other company in the Discount Stores industry.

What happened to Big Lots?

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Big Lots released the latest list of store closures as it makes changes to its network. The retailer is closing stores in and around big cities and opening them in small towns. Big Lots is facing declining sales as inflation weighs on budget-conscious consumers.

Loading Something is loading. Thanks for signing up! Access your favorite topics in a personalized feed while you’re on the go. Big Lots is shutting down some stores as the retailer moves toward small towns and away from urban areas. The discount chain’s latest closures include stores in urban and suburban parts of California and Colorado.

The stores are the latest that Big Lots has shuttered: While it opened 50 new stores in 2022, the number of closings was “similar or slightly higher,” CFO Jonathan Ramsden said during an earnings call in December. Some of those closures are happening because Big Lots plans to sell the store sites, Ramsden said.

In other cases, the company is closing locations that it says are “underperforming.” Going into 2023, Big Lots is also trying to increase the number of stores it has in more sparsely-populated areas of the US. In small towns, Ramsden said that Big Lots faces fewer competitors and can operate stores for less money, leading to more profit than its locations in or near major metro areas.

Our real estate strategy is going to be increasingly oriented towards these rural small town stores where the economics are significantly stronger than in the urban stores,” he said. The changes to Big Lots’ store network come as the company faces declining sales. Historically high inflation has hit low-income consumers, Big Lots’ primary customer base, particularly hard, CEO Bruce Thorn said in December.

That’s led many of them to hold off on buying the non-essential items that Big Lots sells, he added.

Is Big Lots an off price retailer?

Who is Big Lots? Big Lots is a unique, non-traditional, discount retailer operating more than 1,400 stores in 47 states. We carry an assortment of products in categories such as Food, Consumables, Furniture, Home Décor, Seasonal, Soft Home, Hard Home, Electronics, and Accessories.

  • We are committed to providing amazing values every day.
  • Big Lots is a publicly traded company listed on the New York Stock Exchange (NYSE: BIG) with annual revenues exceeding $5 billion.
  • What are your store hours? Most stores are open 9 a.m. – 9 p.m.
  • Monday through Saturday and 10 a.m. – 9 p.m.
  • On Sunday.

We occasionally change our store hours, please click here to view your local store hours and temporary holiday hours. How can I find a store near me? To find a store in your area, click here to visit our store locator page. Simply enter your zip code or city and state to find the Big Lots closest to you.

  1. Why are some prices online different than in stores? Pricing, promotions, styles and availability may vary by store and online.
  2. For example, Big Lots may offer special promotional pricing that is for online purchases only.
  3. To see if varied prices qualify for a price match, click here,
  4. Does Big Lots accept coupons? Big Lots does not accept manufacturer coupons or discounts unless they have been approved by our Big Lots corporate office for in-store and online purchases.

Does biglots.com have the same items as stores? Most of the products available for purchase on biglots.com are also available in stores. To find out if a product you’re looking for is available at a store near you, enter your zip code on the product page.

Please note: products in the store may differ from products online, depending on area of country and time of year. Our stores also carry items that may not be available online, and we may also offer items that are exclusively online. How do I submit a request for a donation or sponsorship from Big Lots? To learn more about our giving focus and to see if your organization is eligible to apply for a gift, click here,

What is the Easy Leasing Program? Big Lots offers an Easy Leasing program as an alternate way to purchase Furniture, select Seasonal, and select Home items. We have a lease-to-own option that is offered in Big Lots stores (some state and location limitations apply).

  • There is a $150 minimum purchase requirement to participate in the leasing program.
  • Please visit our store locator and enter your zip code to find a store near you that offers Easy Leasing.
  • Please note Big Lots does use a third party provider to manage our Leasing program.
  • For additional information click here or you can contact Progressive Leasing directly at 877-898-1970.

Who do I contact about my online shopping experience? We would love to hear about your shopping experience. Click here for different ways to reach us. Who do I contact about my in-store shopping experience? To send Big Lots an email about a recent in-store shopping experience, click here,

Do you allow pets in your store? Big Lots welcomes service animals in our stores in accordance with the Americans with Disabilities Act (ADA). We do not require proof of pet training or special jackets. I have questions about my product (i.e. where is it made, who makes it, etc.)? For information on product details and descriptions, please check out our website.

If you need additional information about a product that is not shown on the website you can contact our Customer Care team. Click here to visit our Contact Us page. What is the Price Hold program? Price Hold is a program that allows our shoppers to hold the current price of an item when an item is out of stock.

  1. We will hold that price until the item is either re-stocked and delivered to the store, or you have paid the proper amount in order to purchase it.
  2. Once you are within two weeks of paying off the Price Hold, we will have you contact the store to verify that the merchandise will be available when you plan to pick it up.

Please note that the Price Hold program is only available in our stores that carry furniture. To find a store near you that sells furniture items, visit our store locator and enter your zip code. Note: Price hold is not available for clearance and select furniture items.

  1. How do I add items to my cart? To add items to your cart, simply browse any of our products online.
  2. Once you find a product or products that you love, select the quantity, and fulfillment method you would like to buy, click on the “add to cart” button and you’re all set! How do I use my cart? To view your cart, click on the shopping cart icon located in the upper right-hand corner of your screen.

All of the items you have added to your cart will appear on this page. You can make changes in cart to your fulfillment type, pickup location, and delivery window. Once you have finished your online shopping, you can checkout right from your shopping cart.

How do I check out? To checkout, simply click on the “Secure Checkout” or one of the other secure payment option buttons in the lower right-hand corner or the lower right-hand corner of your shopping cart. From there you will arrive in the checkout process where you will select your preferred shipping method, be asked for your address, and your form of payment.

Can I place an order using my phone? Yes! Our mobile site provides a fast and convenient way to view products online, add items to your cart, and make purchases. Our mobile site can be viewed on any smart phone. At this time, Big Lots does not have an APP.

How can I find out if a product is available in-store or online?​ To determine if a product is in-stock and available for purchase online or in-store, enter your shipping address and select your local store. Then simply search for that product on biglots.com. From here you will be taken to the product page which will give you more details.

If the item is available for purchase on the site, you will have the option to “add to cart” for any available options: shipping, delivery, or in store pick-up. If the product shows available for in-store pick up you can place an order online or go to the store to purchase.

  1. Items may be available in store that do not show online or do not have in-store pick up available.
  2. Do you offer rain checks on products that are out of stock? At this time, Big Lots does not offer rain checks for merchandise that is out of stock both online and in-store.
  3. Does Big Lots offer back-in-stock notifications? Unfortunately, we are unable to offer back-in-stock notifications.

Use the store locator with your zip code to find a store near you that may have your product available. Note: Big Lots carries buyout and closeout items that have limited availability. I can’t remember how to log in to my account. What should I do? If you are having difficulty remembering where to go to access your online account, simply click here,

  1. You will then be prompted to enter your email address and your password.
  2. How do I reset my user name or password? For help with resetting your username and password click here to be directed to our password help page.
  3. You will then be prompted to enter your email address, and we’ll send you a link to reset your password.

How do I create an account online? Creating an online account is quick, easy and it’s free! Simply click here and enter your name, email address and a password and you’re ready to go. Can I create a Biglots.com account before I place an order? Yes, simply click here to create an online account and then proceed to place your order.

How can I manage my email subscriptions? To manage your email subscriptions, click here, You will then be prompted to log-in and from here you will have access to your account email preferences. Select all of the options that apply and click on ‘Save Preferences’. My order was declined, but I just checked with my bank or credit card issuer, and they say I was charged for the declined orders.

Why is that? You are not charged for declined orders. Your bank or credit card issuer still shows those charges as pending until they receive final confirmation that those orders were in fact declined, which usually happens in the evening. When you make a purchase online, your credit card is not actually charged at that moment.

The card processor checks with your bank or credit card issuer to first make sure you have enough available credit to complete the purchase. At that time, your bank or credit card issuer places a hold, or pending charge, on the amount of the intended purchase against your card. The card processor then makes sure the other information you input (for instance, your address) is correct, and if all is well the transaction is processed.

If not, such as if you enter an incorrect address, then the transaction is declined. In either case, your bank or credit card issuer still only has the pending charge on your account. The transaction won’t be finalized until the early evening when the card processor sends final confirmations for all of the day’s transactions to the banks as explained above.

  • So, if you had 3 transactions declined and one accepted at 2:00PM, and then checked with your bank at 3:15PM, they would still show all 4 transactions on your account.
  • That is because they won’t know until later that evening that 3 were declined.
  • Once they receive that information, those pending charges will be removed from your account.

Charges made after that day’s transactions are confirmed, will be processed with the following day’s charges. This is not a situation unique and is how virtually all online transactions are handled. PLEASE NOTE: Some banks or credit card issuers can take 48 hours or longer before they remove pending charges.

How do I place an order? To place an order, select and add items to your shopping cart and click the ‘View Cart & Checkout’ button. Review your cart for proper items and fulfillment types and click ‘Secure Checkout’. If you already have an online account, you may log in at this time. If not, you may create an account or checkout as a guest.

Fill out your billing and payment information, making sure it all matches up with the credit card you plan to use. Double check your information and your order details, then click the ‘place my order’ button to submit your order. You’re done! We suggest keeping a copy of your order confirmation for your own records and we will also email you one as well.

  1. How can I check the status of an online order? After an order is placed, you can track the status anytime.
  2. To track your order online, click here,
  3. How can I change or cancel my online order? Our team understands that you may change your mind once you’ve placed your order.
  4. Cancellations can be requested during a short period of time before orders are shipped.

As our system does not allow items to be canceled once they have been prepared for shipment, cancellation requests are not a guarantee. If you missed the cancellation window, you can always return your order once it’s been delivered. If you have any further questions or need assistance, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687).

  • Why was my order cancelled by Big Lots? In some instances we may not be able to fulfill all or part of your biglots.com order.
  • If that is the case, we will notify you via email.
  • If you have any questions please contact us and reference your order number found in your email notification.
  • When is my credit card charged? Your credit card is pre-authorized after you have completed your online order.

Nothing is charged to your card until an item has shipped out. Authorization holds or pending charges help us verify available funds on your payment method before shipping your order. We do not charge for your order until it ships. Once your order ships, any authorizations will drop automatically and be replaced by the actual charge.

Items that have not shipped within 7 calendar days of placing the order will be re-authorized for any unshipped amount. If your order is shipped in multiple packages, charges will appear as each package ships. If your order contains in-store pickup items and items being shipped, you may see multiple pending authorizations when items are being shipped.

We will charge you for the item(s) when it is ready to be picked up. Additional charges will eventually drop off after merchandise is picked up in-store or merchandise is delivered but could take up to several days. Your bank may hold this amount for a specified amount of time, depending on your bank’s policy.

Big Lots cannot remove authorizations from your account, only your financial institution can assist. Cancelled orders automatically trigger a refund or removal of a hold on your card. If you notice a pending charge against your account for a cancelled order, contact your financial institution to inquire about removing the hold or the timeframe for removing it from your Account.

Why was my credit card charged multiple times for one order? We charge your credit card when the items in your order have been processed and shipped. If you ordered multiple items, and they were shipped separately, you might see separate charges for each item.

  1. We will not charge you more than you authorized during checkout.
  2. Can I place an order for a large quantity of items? Yes, however, our system does limit the quantity of items that you are able to purchase.
  3. If you exceed the maximum quantity of items, please feel free to place an additional order online or visit any of our local stores.

I’m missing a part/piece of hardware for my furniture. What should I do? If you are missing pieces to a product you ordered, please call our Customer Care team at 1-866-BIG-LOTS (244-5687). If an in-store order or pick-up, you must contact the store. Does Big Lots offer a layaway program? Unfortunately, Big Lots does not offer a layaway program.

Can I use gift cards online? Yes! You can now redeem and purchase gift cards on Biglots.com, click here. How do I use a promo? If you have a Big Lots promo code that you would like to use on biglots.com, simply enter your promo code after adding your items into your shopping cart. Does Big Lots offer gift wrap/packaging for online orders? At this time, Big Lots does not offer gift wrap or packaging for online orders.

What is the return policy for items purchased online? Most merchandise purchased on biglots.com can be returned either in-store or by mail. The return must be made on or before the return by date listed on the packing slip. The merchandise must be in its original condition, complete with accessories, packaging and instructions.

  1. Merchandise returned by mail must be accompanied by the packing slip.
  2. Merchandise returned in-store must be accompanied by the packing slip or the order confirmation email showing the order number.
  3. Refunds will be issued in the same form of payment originally used for the purchase.
  4. Shipping and handling fees may not be refundable.

We reserve the right to research the original purchase and to limit or decline refunds. You may be charged a processing fee. The processing fee will be 20% of the purchase price. For full return policy, details and restrictions, click here, What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase.

  1. The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt.
  2. Refunds will be issued in the same form of payment originally used for the purchase.
  3. We reserve the right to research the original purchase and to limit or decline a refund or exchange.

Please note that items purchased in a Big Lots store cannot be returned by mail. For full return policy, details and restrictions, click here, How do I return an item I bought online? There are two ways to return a product bought on biglots.com: In-Store Bring the packing slip or order confirmation email, along with the items you wish to return in their original packaging and condition, to your Big Lots store of choice and we’ll take care of the rest.

View your Order History by clicking here and logging on to your account or entering your email address and order number. Click on the order number for the item you want to return. Your order number is on the reverse side of the packing slip and on your order confirmation email. From your order details page, click “Return Item” and select the items you would like to return. We will generate your return documentation and provide instructions for sending back your package.

If you wish to return a Serta mattress or box spring, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. Please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you. Please note:

Returns must be made within 30 days of receipt The item must be in its original packaging and condition Returns are subject to a 20% of purchase price processing fee* Delivery and handling fees will not be refunded*

*Some exclusions may apply If you need assistance with your return, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). To view our full return policy click here, How do I return a Big! Delivery item? If your item was delivered to you via BIG! Delivery, please follow the instuctions below.

Returns must be made within 30 days of receipt. Bring the item, along with all packaging, paperwork, parts and accessories to any Big Lots store. Present the item and the order confirmation email showing the order number to a store associate for assistance To ensure a refund or exchange, the item must be in its original packaging and condition. If you do not wish to return an item delivered to you via BIG! Delivery to a Big Lots store, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. When contacting our Customer Care Support Center, please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you.

Additional Return Rules & Restrictions Unless you received a damaged or defective item or an item different than what you ordered:

You may be charged a processing fee of up to 15% of the items’ sales price. Delivery and handling costs will not be refunded.

I need to return an item I assembled. What should I do? If you need to return an item that you purchased in store and it has been assembled, you can simply return it into any Big Lots store. Some assembled items do not require their original packaging but must have a proof of purchase to return them.

  • If you need to return an assembled item that you purchased online, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687).
  • How do I track my return? To track your return you can either use the link in the email or you can visit our Order Status page.
  • How do I know if a product I bought has been recalled and what do I do with the recalled product? To determine if a product you purchased has been recalled, click here for a current listing of any recalled products.

If the product has been recalled and you purchased it in-store, please bring the recalled item to the store nearest you for a refund. If the product has been recalled and you purchased it online, you may return the item to your local store or visit our order history page to return by mail.

I need to return an item but I cannot find my packing slip. What should I do? If you need to return an item that was purchased online but you cannot find your packing slip, visit our order history page for information on starting the return process. You may also return your item at any one of our stores.

Just bring in a copy of your order confirmation email, shipment confirmation email or a copy of your order details. How do I return an item greater than 70 lbs.? If you are returning a damaged, defective or incorrect item and it weighs more than 70 lbs., or you are unable to use your pre-paid return shipping label, please contact our Customer Care Team at 1-866-BIG-LOTS (244-5687).

  1. Can I exchange items bought on the website? If you purchased an item online and would like to exchange it, please bring that item into a Big Lots store.
  2. We cannot accept or process exchanges by mail.
  3. Exchanges will be made only if an item identical to what you originally purchased is available, and at a lower or original cost at the time of the exchange.

Can I return a gift that was bought for me on biglots.com? If you received an item from biglots.com as a gift and wish to return it back through the mail, a refund will be issued back to the original source of payment (i.e., the credit card that was used by the person who purchased the gift).

How long do you have to pick up a Big Lots order?

Big Lots Content Curbside Orders: Where Should I Park? Pull up to the curb as close to the store as possible and call the phone number listed on your order. Curbside Orders: What if I’m picking up for someone else? When you call the store, please have the order information ready.

They will ask for the name of the person who placed the order. Curbside Orders: Do I need identification? Yes, you’ll need to show ID to pick up the order. Curbside Orders: When can I pick up my order? When you get your Ready for Pickup Email, head to the store. Associates will not bring your order out to you after dark.

How many days do I have to pick up my order in store? Two full business days after the Ready for Pick up email has been sent. You can view orders along with store information from your, Can I sign up for text messages letting me know my order is ready for pick up? While this service hasn’t yet launched, we promise good things are coming.

  1. Can I pick up my order the same day? Yes, orders placed before 5 p.m.
  2. Can usually be picked up the same day.
  3. Always wait to receive the Ready for Pick up email before heading to your store.
  4. How do I cancel my Pick up In Store order? Your order will be cancelled if it has not been picked up within four full business days after the Ready for Pick up email is sent.
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You will not be charged for these items and will receive an email confirming the cancellation. What happens if I don’t pick up my order? Your order will be cancelled if it has not been picked up within four full business days after the Ready for Pickup email is sent.

You will not be charged for these items and will receive an email confirming the cancellation. Can I change my pick up location after placing a Pick up In Store order? No, not at this time. We suggest letting your order cancel by not picking it up. You can place a new Pick up In Store order at your preferred location at any time.

Can someone else pick up my order for me? Yes, you can set an alternate pick up person while checking out. Please note that this cannot be done once your order has been placed. What do I need to bring to pick up my order? You will need the Ready for Pick up email (shown on your phone or printed) along with a government issued photo ID.

  1. How do I pick up my order once I arrive at the store? See a cashier who will scan the order barcode found in the Ready for Pick up email (shown on your phone or printed).
  2. After showing your government issued photo ID, the cashier will retrieve your items and you’ll be on your way.
  3. When am I charged for my order? When it is picked up and only when it is picked up.

Will I get a receipt for my Pick up In Store order? Yes, the store will provide one when your order is picked up. You can also find your order information in your, How do I earn a Reward on a Pick up In Store order? If you are a Rewards customer and are logged in when placing your order, your transaction will be reflected in your account within 48 hours of the order being picked up.

  1. If you forgot your Reward, see an associate to link it to your account.
  2. Can I price match my order? Yes, see a store associate for further assistance.
  3. Is there an additional charge for Pick up In Store orders? No, it’s a FREE option we’re happy to provide Big Lots customers.
  4. How can I return items from my order? Simply bring your return and your receipt to any Big Lots store.

Can gift cards be used on Pick up In Store orders? Can I apply a promo code to my Pick up In Store order? Yes, you can apply a promo code only during the checkout process online. : Big Lots Content

What was the name before Big Lots?

The Art Of The Deal – Sol Shenk founded the company in 1967 that is now Big Lots. Shenk loved making crazy closeout deals, particularly on auto parts and all kinds of vehicles. In 1970 the company began operating as Consolidated International. Consolidated launched the Odd Lots/Big Lots closeout chain in 1982.

Who is Big Lots biggest competitor?

Big Lots’s competitors. Big Lots’s competitors and similar companies include Burlington Stores, Target, Walmart, Costco and Dollar General. Big Lots is a non-traditional, discount retailer. Target is a general merchandise retailer.

Who is Big Lots CEO?

President & CEO Bruce Thorn | Our Leadership | About Us | Big Lots.

How many locations does Big Lots have?

1433 Big Lots Locations City, State/Province, Zip or City & Country Submit a search.

Why is Big Lots stock falling?

Summary. Big Lots is currently trading at multi-decade lows following poor results that included a suspension in their quarterly dividend. While results were disappointing, the factors driving the weakness weren’t all unique to BIG. I, therefore, view the significant pullback as overdone.

Can I pay Big Lots bill in-store?

How do I earn my credit bonus for the Big Rewards program? To be eligible for your credit bonus on revolving purchases, you must be enrolled in the Big Rewards program. Where do I find my Big Lots Credit Card Rewards? We will e-mail your Big Lots Credit Card Reward within one week of the earn period ending.

Make sure you are opted in for BIG Rewards e-mails. You can also find the Rewards in your BIG Rewards dashboard. When do the Credit Card earn periods end? As a new cardholder, you can make a purchase in-store using account lookup to complete your purchase. You will need to provide your government-issued photo ID, the last four digits of your SSN, month/day of your birth date, and your zip code.

February 1 – April 30 May 1 – July 31 August 1 – October 31 November 1 – January 31 How do I know how close I am to earning a reward? You will receive a weekly e-mail to your Big Rewards e-mail address showing you how much you have earned and how close you are to the next Reward.

  • Make sure you are opted in for BIG Rewards e-mails.
  • You can also check your Big Lots Credit Card statement/bill and see how much you have spent on revolving during the earn period.
  • Does my spend rollover into the next earn period? All spend will reset to $0 at the start of the next earn period.
  • Can I apply past purchases or deferred interest purchases to earn my credit rewards? You must choose revolving and be enrolled in Big Rewards at the time of purchase to qualify.

When do my Credit Card Rewards expire? Credit Card Rewards will expire 60 days after issuance. How can I pay my bill? There are several options to pay your bill: in-store at any Big Lots location, online at comenity.net/biglots, by phone at 888-566-4353 (TDD/TTY: 888-819-1918), or through the mail.

Acceptable forms of payment include checks, money orders, or cashier’s checks in U.S. dollars. There may be a fee to process a phone payment. Can I view my statements online? Yes, but before you can view or make a payment online, you will need to enroll in Account Center. Review your billing statement or visit comenity.net/biglots to find instructions and details on how to enroll.

I use a P.O. Box, can I still apply? The USA PATRIOT Act requires all credit applicants to provide a physical street address. Therefore, an application must be processed using a physical address. Should you need to update your address after your application is processed, you can contact the Big Lots Credit Card Customer Care Center for assistance at 888-566-4353 (TDD/TTY: 888-819-1918).

  1. You can also find this number printed on the back of your card.
  2. Can I make purchases before I receive the new card in the mail? As a new cardholder, you can make a purchase in-store using account lookup to complete your purchase.
  3. You will need to provide your government-issued photo ID, the last four digits of your SSN, month/day of your birth date, and your zip code.

To see full terms & conditions of use, click here.1 Each transaction placed on a promotional Credit Plan(s) will not earn reward(s). This rewards program is provided by Big Lots and its terms may change at any time. For full Rewards Terms and Conditions, please see Biglots.com.

Cardholders must enroll/be enrolled in the BIG Rewards program. Spend is calculated during defined earn period and resets at the end of each period.2 Deferred Interest, Payment Required plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period.

Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only.

  1. If the single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement.
  2. Each transaction placed on a promotional Credit Plan(s) will not earn reward(s).
  3. As of May 2023, terms for new Accounts: Variable purchase APR of 29.99%.

Minimum interest charge is $2 in any billing period in which interest is due. Existing Cardholders: see your credit card agreement for Account terms. Credit card offers are subject to credit approval. Big Lots Credit Card Accounts are issued by Comenity Capital Bank.

Does Big Lots take returns?

For more information about Big Rewards. My order was declined, but I just checked with my bank or credit card issuer, and they say I was charged for the declined orders. Why is that? You are not charged for declined orders. Your bank or credit card issuer still shows those charges as pending until they receive final confirmation that those orders were in fact declined, which usually happens in the evening.

  1. When you make a purchase online, your credit card is not actually charged at that moment.
  2. The card processor checks with your bank or credit card issuer to first make sure you have enough available credit to complete the purchase.
  3. At that time, your bank or credit card issuer places a hold, or pending charge, on the amount of the intended purchase against your card.

The card processor then makes sure the other information you input (for instance, your address) is correct, and if all is well the transaction is processed. If not, such as if you enter an incorrect address, then the transaction is declined. In either case, your bank or credit card issuer still only has the pending charge on your account.

The transaction won’t be finalized until the early evening when the card processor sends final confirmations for all of the day’s transactions to the banks as explained above. So, if you had 3 transactions declined and one accepted at 2:00PM, and then checked with your bank at 3:15PM, they would still show all 4 transactions on your account.

That is because they won’t know until later that evening that 3 were declined. Once they receive that information, those pending charges will be removed from your account. Charges made after that day’s transactions are confirmed, will be processed with the following day’s charges.

This is not a situation unique and is how virtually all online transactions are handled. PLEASE NOTE: Some banks or credit card issuers can take 48 hours or longer before they remove pending charges. How do I place an order? To place an order, select and add items to your shopping cart and click the ‘View Cart & Checkout’ button.

Review your cart for proper items and fulfillment types and click ‘Secure Checkout’. If you already have an online account, you may log in at this time. If not, you may create an account or checkout as a guest. Fill out your billing and payment information, making sure it all matches up with the credit card you plan to use.

  1. Double check your information and your order details, then click the ‘place my order’ button to submit your order.
  2. You’re done! We suggest keeping a copy of your order confirmation for your own records and we will also email you one as well.
  3. How can I check the status of an online order? After an order is placed, you can track the status anytime.

To track your order online, click here, How can I change or cancel my online order? Our team understands that you may change your mind once you’ve placed your order. Cancellations can be requested during a short period of time before orders are shipped.

As our system does not allow items to be canceled once they have been prepared for shipment, cancellation requests are not a guarantee. If you missed the cancellation window, you can always return your order once it’s been delivered. If you have any further questions or need assistance, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687).

Why was my order cancelled by Big Lots? In some instances we may not be able to fulfill all or part of your biglots.com order. If that is the case, we will notify you via email. If you have any questions please contact us and reference your order number found in your email notification.

When is my credit card charged? Your credit card is pre-authorized after you have completed your online order. Nothing is charged to your card until an item has shipped out. Authorization holds or pending charges help us verify available funds on your payment method before shipping your order. We do not charge for your order until it ships.

Once your order ships, any authorizations will drop automatically and be replaced by the actual charge. Items that have not shipped within 7 calendar days of placing the order will be re-authorized for any unshipped amount. If your order is shipped in multiple packages, charges will appear as each package ships.

  1. If your order contains in-store pickup items and items being shipped, you may see multiple pending authorizations when items are being shipped.
  2. We will charge you for the item(s) when it is ready to be picked up.
  3. Additional charges will eventually drop off after merchandise is picked up in-store or merchandise is delivered but could take up to several days.

Your bank may hold this amount for a specified amount of time, depending on your bank’s policy. Big Lots cannot remove authorizations from your account, only your financial institution can assist. Cancelled orders automatically trigger a refund or removal of a hold on your card.

If you notice a pending charge against your account for a cancelled order, contact your financial institution to inquire about removing the hold or the timeframe for removing it from your Account. Why was my credit card charged multiple times for one order? We charge your credit card when the items in your order have been processed and shipped.

If you ordered multiple items, and they were shipped separately, you might see separate charges for each item. We will not charge you more than you authorized during checkout. Can I place an order for a large quantity of items? Yes, however, our system does limit the quantity of items that you are able to purchase.

  • If you exceed the maximum quantity of items, please feel free to place an additional order online or visit any of our local stores.
  • I’m missing a part/piece of hardware for my furniture.
  • What should I do? If you are missing pieces to a product you ordered, please call our Customer Care team at 1-866-BIG-LOTS (244-5687).

If an in-store order or pick-up, you must contact the store. Does Big Lots offer a layaway program? Unfortunately, Big Lots does not offer a layaway program. Can I use gift cards online? Yes! You can now redeem and purchase gift cards on Biglots.com, click here.

How do I use a promo? If you have a Big Lots promo code that you would like to use on biglots.com, simply enter your promo code after adding your items into your shopping cart. Does Big Lots offer gift wrap/packaging for online orders? At this time, Big Lots does not offer gift wrap or packaging for online orders.

What is the return policy for items purchased online? Most merchandise purchased on biglots.com can be returned either in-store or by mail. The return must be made on or before the return by date listed on the packing slip. The merchandise must be in its original condition, complete with accessories, packaging and instructions.

Merchandise returned by mail must be accompanied by the packing slip. Merchandise returned in-store must be accompanied by the packing slip or the order confirmation email showing the order number. Refunds will be issued in the same form of payment originally used for the purchase. Shipping and handling fees may not be refundable.

We reserve the right to research the original purchase and to limit or decline refunds. You may be charged a processing fee. The processing fee will be 20% of the purchase price. For full return policy, details and restrictions, click here, What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase.

The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt. Refunds will be issued in the same form of payment originally used for the purchase. We reserve the right to research the original purchase and to limit or decline a refund or exchange.

Please note that items purchased in a Big Lots store cannot be returned by mail. For full return policy, details and restrictions, click here, How do I return an item I bought online? There are two ways to return a product bought on biglots.com: In-Store Bring the packing slip or order confirmation email, along with the items you wish to return in their original packaging and condition, to your Big Lots store of choice and we’ll take care of the rest.

View your Order History by clicking here and logging on to your account or entering your email address and order number. Click on the order number for the item you want to return. Your order number is on the reverse side of the packing slip and on your order confirmation email. From your order details page, click “Return Item” and select the items you would like to return. We will generate your return documentation and provide instructions for sending back your package.

If you wish to return a Serta mattress or box spring, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. Please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you. Please note:

Returns must be made within 30 days of receipt The item must be in its original packaging and condition Returns are subject to a 20% of purchase price processing fee* Delivery and handling fees will not be refunded*

*Some exclusions may apply If you need assistance with your return, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). To view our full return policy click here, How do I return a Big! Delivery item? If your item was delivered to you via BIG! Delivery, please follow the instuctions below.

Returns must be made within 30 days of receipt. Bring the item, along with all packaging, paperwork, parts and accessories to any Big Lots store. Present the item and the order confirmation email showing the order number to a store associate for assistance To ensure a refund or exchange, the item must be in its original packaging and condition. If you do not wish to return an item delivered to you via BIG! Delivery to a Big Lots store, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. When contacting our Customer Care Support Center, please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you.

Additional Return Rules & Restrictions Unless you received a damaged or defective item or an item different than what you ordered:

You may be charged a processing fee of up to 15% of the items’ sales price. Delivery and handling costs will not be refunded.

I need to return an item I assembled. What should I do? If you need to return an item that you purchased in store and it has been assembled, you can simply return it into any Big Lots store. Some assembled items do not require their original packaging but must have a proof of purchase to return them.

If you need to return an assembled item that you purchased online, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). How do I track my return? To track your return you can either use the link in the email or you can visit our Order Status page. How do I know if a product I bought has been recalled and what do I do with the recalled product? To determine if a product you purchased has been recalled, click here for a current listing of any recalled products.

If the product has been recalled and you purchased it in-store, please bring the recalled item to the store nearest you for a refund. If the product has been recalled and you purchased it online, you may return the item to your local store or visit our order history page to return by mail.

  1. I need to return an item but I cannot find my packing slip.
  2. What should I do? If you need to return an item that was purchased online but you cannot find your packing slip, visit our order history page for information on starting the return process.
  3. You may also return your item at any one of our stores.

Just bring in a copy of your order confirmation email, shipment confirmation email or a copy of your order details. How do I return an item greater than 70 lbs.? If you are returning a damaged, defective or incorrect item and it weighs more than 70 lbs., or you are unable to use your pre-paid return shipping label, please contact our Customer Care Team at 1-866-BIG-LOTS (244-5687).

Can I exchange items bought on the website? If you purchased an item online and would like to exchange it, please bring that item into a Big Lots store. We cannot accept or process exchanges by mail. Exchanges will be made only if an item identical to what you originally purchased is available, and at a lower or original cost at the time of the exchange.

Can I return a gift that was bought for me on biglots.com? If you received an item from biglots.com as a gift and wish to return it back through the mail, a refund will be issued back to the original source of payment (i.e., the credit card that was used by the person who purchased the gift).

If you wish to return the gift you received into a store, a refund will be issued in the form of a merchandise credit (Big Lots gift card). Who pays for return shipping costs? We will cover the cost of return shipping for items being returned that are damaged, defective, or if the wrong item was shipped.

What information should be included with return via mail? In order to process your return accurately and timely, please include the original packing slip, return slip, all items in packaging, paperwork, parts, and accessories. Please note that items purchased in a Big Lots store cannot be returned by mail.

  1. Who do I contact if I have a question about my in-store/online transaction? For credit/debit/EBT purchase questions, please contact us,
  2. If you have questions about your declined in-store check purchase, please contact our 3rd party check collection agency, Certegy, toll-free at 1-800-533-4909.
  3. I have duplicate/multiple charges on my account for the same transaction.

How can I resolve the issue? For questions regarding duplicate/multiple charges on your account, please contact us, Can I pay my Big Lots Credit card bill in store? Yes you can pay your Big Lots credit card bill at checkout in your local store. My refund hasn’t posted to my account yet.

How can I resolve the issue? For a refund processed on your credit or debit card, timing is controlled by the issuing bank and can take up to 5 business days to post into your account after it is processed by Big Lots. For issues surrounding your refund, please contact us, Does Big Lots accept SNAP/EBT benefits? Only select stores accept SNAP/EBT benefits.

To find a participating store, click here to be directed to our store locator page. Enter your zip code or city and state to find the Big Lots locations in your area, then use the SNAP/EBT filter option to locate a participating Big Lots store. Click here for more information about the SNAP program.

  • Does Big Lots accept checks? Big Lots will accept both personal and commercial checks for in-store purchases only.
  • Big Lots does not accept any form of 3rd party checks, counter checks, post dated checks, checks made out to “cash”, checks made for more than the amount of purchase, payroll checks, money orders, or travelers checks.

How do I obtain a duplicate receipt for in-store purchases? Duplicate sales receipts for in-store purchases are provided for all transaction at the registers. How do I obtain a duplicate receipt for an online order? You can obtain a duplicate receipt for your online order by visiting biglots.com and logging into your online account.

  • From here, you are also able to review your online purchase and print your order confirmation.
  • Click here to view your online account.
  • Where can I purchase a gift card? Gift cards are available for purchase at any of our stores or online here.
  • Can I use my Big Lots gift card online? Yes! You can use your gift cards online at Biglots.com! How do I check the balance on my gift card? To check online, click here.

By phone, simply call the number provided on the back of your card to listen to your available balance. In store, our cashiers can scan the card to retrieve the balance. My organization is tax – exempt. How can I make purchases in-store or online? At this time, there are no eligible Tax Exempt items allowable for online purchases.

With the proper documentation and identification, Tax Exempt purchases are available in stores. What forms of payment do you accept online? Big Lots Stores All Visa Cards, MasterCard, Discover and American Express credit or debit cards. Big Lots Credit Card Big Lots Gift Cards Easy Leasing (Progressive Lease to Own program) Cash Personal checks Traveler’s checks EBT cards in participating stores Mobile Payment (Apple Pay, Google Pay, PayPal, Venmo) Biglots.com All Visa, MasterCard, Discover and American Express credit or debit cards.

All Credit Cards must be issues in the United States and have a United States billing address. Big Lots Credit Card Big Lots Gift Card Easy Leasing (Progressive Lease to Own program) Apply for a new lease and complete with in store pick up or use and existing lease.

  1. Mobile Payment (Apple Pay, Google Pay, PayPal) Click here to see all payment types.
  2. What forms of payment do you accept In-store? We accept cash, checks, gift cards, merchandise cards, EBT/ SNAP (at select stores), Visa, Mastercard, Big Lots Credit Card, American Express, Discover, and Apple pay for in-store purchases.
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How many days do I have to pick up my order in store? Your order will expire 4 full business days after the Ready for Pick up email is sent. Can I sign up for text messages letting me know my order is ready for pick up? No text messages available for pick-up orders, but you will receive an email when your order is ready for pick-up and can always check your order status on Biglots.com.

Can I pick up my order the same day? Yes, orders placed before 5 p.m. can usually be picked up the same day. Always wait to receive the Ready for Pick up email before heading to your store. How do I cancel my Pick up In Store order? Your order will be cancelled if it has not been picked up within 4 full business days after the Ready for Pick up email is sent.

You will not be charged for these items and will receive an email confirming the cancellation. What happens if I don’t pick up my order? Your order will be cancelled if it has not been picked up within 4 full business days after the Ready for Pickup email is sent.

You will not be charged for these items and will receive an email confirming the cancellation. Can I change my pick up location after placing a Pick up In Store order? No, not at this time. We suggest letting your order cancel by not picking it up. You can place a new Pick up In Store order at your preferred location at any time.

Can someone else pick up my order for me? Yes, you can set an alternate pick up person while checking out. Please note that this cannot be done once your order has been placed. What do I need to bring to pick up my order? You will need the Ready for Pick up email (shown on your phone or printed) along with a government issued photo ID.

Is Big Lots a successful company?

Based in Columbus, OH, Big Lots is an industry leader with 22,900 employees and an annual revenue of $6.2B.

Can I cancel an order on Big Lots?

I can’t remember how to log in to my account. What should I do? If you are having difficulty remembering where to go to access your online account, simply click here, You will then be prompted to enter your email address and your password. How do I reset my user name or password? For help with resetting your username and password click here to be directed to our password help page.

You will then be prompted to enter your email address, and we’ll send you a link to reset your password. How do I create an account online? Creating an online account is quick, easy and it’s free! Simply click here and enter your name, email address and a password and you’re ready to go. Can I create a Biglots.com account before I place an order? Yes, simply click here to create an online account and then proceed to place your order.

How can I manage my email subscriptions? To manage your email subscriptions, click here, You will then be prompted to log-in and from here you will have access to your account email preferences. Select all of the options that apply and click on ‘Save Preferences’.

My order was declined, but I just checked with my bank or credit card issuer, and they say I was charged for the declined orders. Why is that? You are not charged for declined orders. Your bank or credit card issuer still shows those charges as pending until they receive final confirmation that those orders were in fact declined, which usually happens in the evening.

When you make a purchase online, your credit card is not actually charged at that moment. The card processor checks with your bank or credit card issuer to first make sure you have enough available credit to complete the purchase. At that time, your bank or credit card issuer places a hold, or pending charge, on the amount of the intended purchase against your card.

  1. The card processor then makes sure the other information you input (for instance, your address) is correct, and if all is well the transaction is processed.
  2. If not, such as if you enter an incorrect address, then the transaction is declined.
  3. In either case, your bank or credit card issuer still only has the pending charge on your account.

The transaction won’t be finalized until the early evening when the card processor sends final confirmations for all of the day’s transactions to the banks as explained above. So, if you had 3 transactions declined and one accepted at 2:00PM, and then checked with your bank at 3:15PM, they would still show all 4 transactions on your account.

That is because they won’t know until later that evening that 3 were declined. Once they receive that information, those pending charges will be removed from your account. Charges made after that day’s transactions are confirmed, will be processed with the following day’s charges. This is not a situation unique and is how virtually all online transactions are handled.

PLEASE NOTE: Some banks or credit card issuers can take 48 hours or longer before they remove pending charges. How do I place an order? To place an order, select and add items to your shopping cart and click the ‘View Cart & Checkout’ button. Review your cart for proper items and fulfillment types and click ‘Secure Checkout’.

If you already have an online account, you may log in at this time. If not, you may create an account or checkout as a guest. Fill out your billing and payment information, making sure it all matches up with the credit card you plan to use. Double check your information and your order details, then click the ‘place my order’ button to submit your order.

You’re done! We suggest keeping a copy of your order confirmation for your own records and we will also email you one as well. How can I check the status of an online order? After an order is placed, you can track the status anytime. To track your order online, click here,

How can I change or cancel my online order? Our team understands that you may change your mind once you’ve placed your order. Cancellations can be requested during a short period of time before orders are shipped. As our system does not allow items to be canceled once they have been prepared for shipment, cancellation requests are not a guarantee.

If you missed the cancellation window, you can always return your order once it’s been delivered. If you have any further questions or need assistance, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). Why was my order cancelled by Big Lots? In some instances we may not be able to fulfill all or part of your biglots.com order.

If that is the case, we will notify you via email. If you have any questions please contact us and reference your order number found in your email notification. When is my credit card charged? Your credit card is pre-authorized after you have completed your online order. Nothing is charged to your card until an item has shipped out.

Authorization holds or pending charges help us verify available funds on your payment method before shipping your order. We do not charge for your order until it ships. Once your order ships, any authorizations will drop automatically and be replaced by the actual charge.

Items that have not shipped within 7 calendar days of placing the order will be re-authorized for any unshipped amount. If your order is shipped in multiple packages, charges will appear as each package ships. If your order contains in-store pickup items and items being shipped, you may see multiple pending authorizations when items are being shipped.

We will charge you for the item(s) when it is ready to be picked up. Additional charges will eventually drop off after merchandise is picked up in-store or merchandise is delivered but could take up to several days. Your bank may hold this amount for a specified amount of time, depending on your bank’s policy.

  • Big Lots cannot remove authorizations from your account, only your financial institution can assist.
  • Cancelled orders automatically trigger a refund or removal of a hold on your card.
  • If you notice a pending charge against your account for a cancelled order, contact your financial institution to inquire about removing the hold or the timeframe for removing it from your Account.

Why was my credit card charged multiple times for one order? We charge your credit card when the items in your order have been processed and shipped. If you ordered multiple items, and they were shipped separately, you might see separate charges for each item.

We will not charge you more than you authorized during checkout. Can I place an order for a large quantity of items? Yes, however, our system does limit the quantity of items that you are able to purchase. If you exceed the maximum quantity of items, please feel free to place an additional order online or visit any of our local stores.

I’m missing a part/piece of hardware for my furniture. What should I do? If you are missing pieces to a product you ordered, please call our Customer Care team at 1-866-BIG-LOTS (244-5687). If an in-store order or pick-up, you must contact the store. Does Big Lots offer a layaway program? Unfortunately, Big Lots does not offer a layaway program.

Can I use gift cards online? Yes! You can now redeem and purchase gift cards on Biglots.com, click here. How do I use a promo? If you have a Big Lots promo code that you would like to use on biglots.com, simply enter your promo code after adding your items into your shopping cart. Does Big Lots offer gift wrap/packaging for online orders? At this time, Big Lots does not offer gift wrap or packaging for online orders.

What are the shipping options? When ordering items off of our website there are two parcel shipping options: Standard (Ships via Ground service) While ordering, you will be given an estimated delivery date range based on the delivery location and serivce option selected.

This date range will also be included in your order confirmation. What does estimated delivery date mean? There are two types of estimated delivery dates.1. Up to the point that your order is fulfilled, we will provide an estimated delivery date range that includes processing and transportation time.2.

Once we have processed your order, you will receive a Shipping Confirmation email that includes a tracking number. Clicking this tracking link will bring up an updated estimated delivery date along with tracking details. When can I expect my order to arrive For parcel orders, you will receive a date range for each item during checkout prior to completing your order.

  • After the order is placed, it will take 1-3 business days to process the order before you receive a shipping confirmation email with your tracking number.
  • By clicking this tracking link, you will be provided with an estimated delivery date, along with tracking details.
  • You can also click here to log-in and view your orders.

Once you are logged-in, you can view your order history, shipping status and details, as well as your tracking number. Can I change my shipping option after my order is placed? At this time, no change can be made to the shipping option after the order is completed.

In order to select the appropriate delivery time to meet your needs, please refer to the delivery date options in your shopping cart. How are shipping charges determined? Shipping charges are determined based on the shipping option you select and the weight of the items in your order. Larger items may require a handling fee.

How are handling charges determined? Handling charges are determined based on the shipping option and/or product dimensions. Please note Handling Charges are non-refundable. How will I know my shipping/handling charges? You will see your estimated shipping, handling, and taxes listed in cart and checkout before you place your order.

The amount is not final until your items are shipped. You can always see your up-to-date order information by clicking here to access your account. Why do carriers label a package as undeliverable? Our carriers may deem a package undeliverable if an address is incorrect, if there is an address or label format issue, if a package gets damaged, or if there have been failed delivery attempts.

What happens if the carrier cannot deliver the order and it becomes an “undeliverable package”? Should the carrier return an undeliverable package, you will receive a notification by email and be issued a full refund that includes the shipping charges.

  • Big Lots will not re-ship the order, but you can place another order with the new address if the item(s) are in stock.
  • What is Big! Delivery? Big! Delivery is a $149 unlimited flat rate delivery service on select heavy or large items that do not ship through our parcel shipping network.
  • Items include mattresses and select indoor and outdoor furniture.

Valid only at biglots.com. The Big! Delivery Process

  1. You Place your order. As you place your order, we will communicate expected delivery windows for your Big! Delivery items. We will confirm the delivery windows in your Order Confirmation email
  2. Your items are prepared for you. The preparation time will vary based on the items you chose, with many Big! Delivery items being constructed just for you
  3. Your items are shipped. You will receive a shipment confirmation email and your items will be sent from the sourcing location to your local delivery center. It can take up to 7 – 10 days for your items to reach your local delivery center due to scheduling constraints and the sourcing and delivery locations
  4. You schedule your delivery, Once the local delivery center receives your items, they will contact you to schedule a 4-hour widow to complete your delivery
  5. Your items are delivered to you. The local delivery partner will deliver the items to your home with the service option selected with your order.

To learn more about Big! Delivery click here. What are the Big! Delivery options? When ordering items on biglots.com that qualify for Big! Delivery there are three service levels (delivery options vary by item): Threshold

  • Once your items reach your local delivery partner, you will be contacted to schedule a delivery date with a 4-hour window
  • Delivery to the first available dry space of your choice including garage, backyard, deck or first room of home
  • Please note delivery fee will be reflected in your cart
  • Additional items purchased in the same transaction ship at no additional cost

Room of Choice

  • Once your items reach your local delivery partner, you will be contacted to schedule a delivery date with a 4-hour window
  • Delivery to your room of choice
  • Please note delivery fee will be reflected in your cart
  • Additional items purchased in the same transaction ship at no additional cost

White Glove (Mattresses)

  • Once you’ve placed your order, your mattress will be custom built. When your mattress is ready, you will be contacted to schedule a delivery date with a 4-hour window
  • Setup of new mattress in your room of choice (up to 2 flight of stairs) including unpacking, debris removal and light assembly
  • Removal of old mattress
  • Please note delivery fee will be reflected in your cart
  • Additional items purchased in the same transaction ship at no additional cost

To learn more about the Big! Delivery service levels click here. Delivery estimates vary by item, sourcing location and delivery address. You will be given an estimated delivery range while placing your order and it will be confirmed in you order confirmation email.

  • You will have the option to choose a specific delivery date and 4-hour window once you’ve been contacted by your local delivery partner.
  • You will be contacted via the phone or email you provide on your order.
  • Can I change my delivery option after my order is placed? At this time, no change can be made to the delivery option after the order is completed.

In order to select the appropriate delivery time to meet your needs, please refer to the delivery options at checkout. Can I change my delivery date after it has been scheduled? Contact the delivery carrier at least 24 hours in advance of the scheduled delivery date to reschedule your delivery.

You can find the contact information in your delivery appointment scheduling email. Where do we ship? Big Lots ships to residential and business street addresses within the 48 contiguous states. Big Lots does not currently ship to Alaska and Hawaii and we do not ship to P.O. boxes. Does Big Lots Ship to APO, FPO or DPO Addresses? At this time, we do not ship to APO, FPO or DPO addresses.

How do I change the shipping address for my order? The shipping address of most orders cannot be modified once the order has been placed. A new order must be created with the correct shipping address after cancelling the order. Prior to shipment, you have a short window to cancel any order.

  • If you have any further questions or need assistance, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687).
  • For Big Delivery Items you can call customer care to update shipping address after order placement.
  • During the checkout process, you can update your shipping address if you haven’t placed an order yet.

By clicking here, you can update your shipping address directly in your account. Will my order arrive in multiple packages? If your order has multiple items, it may require multiple packages to fulfill. This will not impact your shipping charges. You will receive a tracking number for each package.

How do I ship my order to a non-billing address? To ship items to an address that is different from your billing address, simply enter a new address during the checkout process. How do I track my order? You will receive a tracking number link to Big Lots’ order tracking portal in your shipping confirmation email.

You can also Click here to log-in and view your previous orders and find your tracking information. For Serta mattress orders, please click here to track your order and view its status. Make sure to have your order number and your zip code ready. Can I ship my order to multiple addresses? Unfortunately you cannot ship to multiple addresses, however, you can create a separate order for each shipping address.

  • Which deliveries will be charged sales tax? Applicable sales tax will be added in accordance with state and local statutes.
  • Can I ship to a Big Lots store? At this time we do not offer the ability to ship to a Big Lots store.
  • Can I ship to a place of business? Yes, you can ship an item to any place of business with a valid street address, within the 48 contiguous states.

We cannot, however, ship to a business with a P.O. box address. What do I do if my delivery item is damaged? If you received a damaged item after your scheduled delivery, please contact our Customer Care Team at 1-866-BIG-LOTS (244-5687). Who do I contact if I have a question about my in-store/online transaction? For credit/debit/EBT purchase questions, please contact us,

  1. If you have questions about your declined in-store check purchase, please contact our 3rd party check collection agency, Certegy, toll-free at 1-800-533-4909.
  2. I have duplicate/multiple charges on my account for the same transaction.
  3. How can I resolve the issue? For questions regarding duplicate/multiple charges on your account, please contact us,

Can I pay my Big Lots Credit card bill in store? Yes you can pay your Big Lots credit card bill at checkout in your local store. My refund hasn’t posted to my account yet. How can I resolve the issue? For a refund processed on your credit or debit card, timing is controlled by the issuing bank and can take up to 5 business days to post into your account after it is processed by Big Lots.

For issues surrounding your refund, please contact us, Does Big Lots accept SNAP/EBT benefits? Only select stores accept SNAP/EBT benefits. To find a participating store, click here to be directed to our store locator page. Enter your zip code or city and state to find the Big Lots locations in your area, then use the SNAP/EBT filter option to locate a participating Big Lots store.

Click here for more information about the SNAP program. Does Big Lots accept checks? Big Lots will accept both personal and commercial checks for in-store purchases only. Big Lots does not accept any form of 3rd party checks, counter checks, post dated checks, checks made out to “cash”, checks made for more than the amount of purchase, payroll checks, money orders, or travelers checks.

  • How do I obtain a duplicate receipt for in-store purchases? Duplicate sales receipts for in-store purchases are provided for all transaction at the registers.
  • How do I obtain a duplicate receipt for an online order? You can obtain a duplicate receipt for your online order by visiting biglots.com and logging into your online account.

From here, you are also able to review your online purchase and print your order confirmation. Click here to view your online account.

Can I return a Big Lots online order to the store?

For more information about Big Rewards. What is the return policy for items purchased online? Most merchandise purchased on biglots.com can be returned either in-store or by mail. The return must be made on or before the return by date listed on the packing slip.

The merchandise must be in its original condition, complete with accessories, packaging and instructions. Merchandise returned by mail must be accompanied by the packing slip. Merchandise returned in-store must be accompanied by the packing slip or the order confirmation email showing the order number.

Refunds will be issued in the same form of payment originally used for the purchase. Shipping and handling fees may not be refundable. We reserve the right to research the original purchase and to limit or decline refunds. You may be charged a processing fee.

The processing fee will be 20% of the purchase price. For full return policy, details and restrictions, click here, What is the return policy for items purchased in a Big Lots store? Most merchandise purchased in a Big Lots store can be returned to a store within 30 days of the date of purchase. The merchandise must be in its original condition, complete with accessories, packaging and instructions, and be accompanied by a receipt.

Refunds will be issued in the same form of payment originally used for the purchase. We reserve the right to research the original purchase and to limit or decline a refund or exchange. Please note that items purchased in a Big Lots store cannot be returned by mail.

For full return policy, details and restrictions, click here, How do I return an item I bought online? There are two ways to return a product bought on biglots.com: In-Store Bring the packing slip or order confirmation email, along with the items you wish to return in their original packaging and condition, to your Big Lots store of choice and we’ll take care of the rest.

Find a Big Lots store near me, Online

View your Order History by clicking here and logging on to your account or entering your email address and order number. Click on the order number for the item you want to return. Your order number is on the reverse side of the packing slip and on your order confirmation email. From your order details page, click “Return Item” and select the items you would like to return. We will generate your return documentation and provide instructions for sending back your package.

If you wish to return a Serta mattress or box spring, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. Please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you. Please note:

Returns must be made within 30 days of receipt The item must be in its original packaging and condition Returns are subject to a 20% of purchase price processing fee* Delivery and handling fees will not be refunded*

*Some exclusions may apply If you need assistance with your return, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). To view our full return policy click here, How do I return a Big! Delivery item? If your item was delivered to you via BIG! Delivery, please follow the instuctions below.

Returns must be made within 30 days of receipt. Bring the item, along with all packaging, paperwork, parts and accessories to any Big Lots store. Present the item and the order confirmation email showing the order number to a store associate for assistance To ensure a refund or exchange, the item must be in its original packaging and condition. If you do not wish to return an item delivered to you via BIG! Delivery to a Big Lots store, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. When contacting our Customer Care Support Center, please be prepared to provide your order number and email address, or your rewards number, so that we may better assist you.

Additional Return Rules & Restrictions Unless you received a damaged or defective item or an item different than what you ordered:

You may be charged a processing fee of up to 15% of the items’ sales price. Delivery and handling costs will not be refunded.

I need to return an item I assembled. What should I do? If you need to return an item that you purchased in store and it has been assembled, you can simply return it into any Big Lots store. Some assembled items do not require their original packaging but must have a proof of purchase to return them.

If you need to return an assembled item that you purchased online, please contact our Customer Care team at 1-866-BIG-LOTS (244-5687). How do I track my return? To track your return you can either use the link in the email or you can visit our Order Status page. How do I know if a product I bought has been recalled and what do I do with the recalled product? To determine if a product you purchased has been recalled, click here for a current listing of any recalled products.

If the product has been recalled and you purchased it in-store, please bring the recalled item to the store nearest you for a refund. If the product has been recalled and you purchased it online, you may return the item to your local store or visit our order history page to return by mail.

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I need to return an item but I cannot find my packing slip. What should I do? If you need to return an item that was purchased online but you cannot find your packing slip, visit our order history page for information on starting the return process. You may also return your item at any one of our stores.

Just bring in a copy of your order confirmation email, shipment confirmation email or a copy of your order details. How do I return an item greater than 70 lbs.? If you are returning a damaged, defective or incorrect item and it weighs more than 70 lbs., or you are unable to use your pre-paid return shipping label, please contact our Customer Care Team at 1-866-BIG-LOTS (244-5687).

  • Can I exchange items bought on the website? If you purchased an item online and would like to exchange it, please bring that item into a Big Lots store.
  • We cannot accept or process exchanges by mail.
  • Exchanges will be made only if an item identical to what you originally purchased is available, and at a lower or original cost at the time of the exchange.

Can I return a gift that was bought for me on biglots.com? If you received an item from biglots.com as a gift and wish to return it back through the mail, a refund will be issued back to the original source of payment (i.e., the credit card that was used by the person who purchased the gift).

If you wish to return the gift you received into a store, a refund will be issued in the form of a merchandise credit (Big Lots gift card). Who pays for return shipping costs? We will cover the cost of return shipping for items being returned that are damaged, defective, or if the wrong item was shipped.

What information should be included with return via mail? In order to process your return accurately and timely, please include the original packing slip, return slip, all items in packaging, paperwork, parts, and accessories. Please note that items purchased in a Big Lots store cannot be returned by mail.

  • Who do I contact if I have a question about my in-store/online transaction? For credit/debit/EBT purchase questions, please contact us,
  • If you have questions about your declined in-store check purchase, please contact our 3rd party check collection agency, Certegy, toll-free at 1-800-533-4909.
  • I have duplicate/multiple charges on my account for the same transaction.

How can I resolve the issue? For questions regarding duplicate/multiple charges on your account, please contact us, Can I pay my Big Lots Credit card bill in store? Yes you can pay your Big Lots credit card bill at checkout in your local store. My refund hasn’t posted to my account yet.

How can I resolve the issue? For a refund processed on your credit or debit card, timing is controlled by the issuing bank and can take up to 5 business days to post into your account after it is processed by Big Lots. For issues surrounding your refund, please contact us, Does Big Lots accept SNAP/EBT benefits? Only select stores accept SNAP/EBT benefits.

To find a participating store, click here to be directed to our store locator page. Enter your zip code or city and state to find the Big Lots locations in your area, then use the SNAP/EBT filter option to locate a participating Big Lots store. Click here for more information about the SNAP program.

  1. Does Big Lots accept checks? Big Lots will accept both personal and commercial checks for in-store purchases only.
  2. Big Lots does not accept any form of 3rd party checks, counter checks, post dated checks, checks made out to “cash”, checks made for more than the amount of purchase, payroll checks, money orders, or travelers checks.

How do I obtain a duplicate receipt for in-store purchases? Duplicate sales receipts for in-store purchases are provided for all transaction at the registers. How do I obtain a duplicate receipt for an online order? You can obtain a duplicate receipt for your online order by visiting biglots.com and logging into your online account.

  1. From here, you are also able to review your online purchase and print your order confirmation.
  2. Click here to view your online account.
  3. Where can I purchase a gift card? Gift cards are available for purchase at any of our stores or online here.
  4. Can I use my Big Lots gift card online? Yes! You can use your gift cards online at Biglots.com! How do I check the balance on my gift card? To check online, click here.

By phone, simply call the number provided on the back of your card to listen to your available balance. In store, our cashiers can scan the card to retrieve the balance. My organization is tax – exempt. How can I make purchases in-store or online? At this time, there are no eligible Tax Exempt items allowable for online purchases.

With the proper documentation and identification, Tax Exempt purchases are available in stores. What forms of payment do you accept online? Big Lots Stores All Visa Cards, MasterCard, Discover and American Express credit or debit cards. Big Lots Credit Card Big Lots Gift Cards Easy Leasing (Progressive Lease to Own program) Cash Personal checks Traveler’s checks EBT cards in participating stores Mobile Payment (Apple Pay, Google Pay, PayPal, Venmo) Biglots.com All Visa, MasterCard, Discover and American Express credit or debit cards.

All Credit Cards must be issues in the United States and have a United States billing address. Big Lots Credit Card Big Lots Gift Card Easy Leasing (Progressive Lease to Own program) Apply for a new lease and complete with in store pick up or use and existing lease.

Can Big Lots look up your receipt?

What if I lost my BIG Rewards card? Simply log in to your account and follow the instructions to replace or add a card. You can choose to create a digital BIG Rewards card or sync your account with a physical card. If you want to keep a physical card, visit any Big Lots store for a replacement.

You can link the new card by signing in to your account online, or by visiting any participating Big Lots retail store. Once your new Big Rewards card is activated, all previous cards will be deactivated. How does the receipt lookup work? Simply ask a store associate. They can access your receipt up to 60 days after your in-store purchase—a nice added benefit for Big Rewards members.

If I unsubscribe from all emails, will I still get special offers? No. If you unsubscribe from all emails, you will no longer get any promotional emails from Big Lots, including BIG Rewards coupons and any special offers. Please note that even if you’ve opted out of marketing communications, we may still contact you for transactional purposes such as recall notices, customer service, questions related to your order, and shipping confirmations.

  1. Your opt-out is limited to the email address used and will not affect subsequent subscriptions.
  2. How do I get the military discount? First, join Big Rewards.
  3. Then just show your BIG Rewards card and your valid military or Veteran ID to the cashier and just like that you’ll save an extra 10% every time you shop.

Here’s a bit more info on this great perk for our great military heroes: https://www.biglots.com/page/discountprogram Can I access my Rewards another way? Yes, you can log in to your account at BigLots.com/rewards and check to see if you have any offers available at any time.

  1. We must have a valid email address for you to receive notifications.
  2. Pro tip! Bookmark the “My Big Rewards & Offers” page on your phone (iPhone or Android) for quick and easy access to all your Rewards and coupons when you shop.
  3. Just open any Big Lots email, click on “my account” at the bottom of the email, which will take you directly to your My Offers dashboard.

Bookmark the page on your phone. Then just click the bookmark and you’ll have quick and direct access to all your offers, every time! Can I check my Big Lots gift card balance online? Yes! You can check your gift card balance online, click here. What is a credit card authorization hold? In order to reserve your items, Big Lots authorizes a hold of funds on the customer’s credit card at the time of purchase.

Once your items have been picked up by your Delivery Pro, the hold will be released. If your order is not completed for some reason, the hold will also be released. Please note, this may take up to 3 days. Can I use PayPal with another payment method in the same transaction? You are not able to split PayPal with a second payment method.

PayPal allows you to make payments using a variety of methods including: PayPal balance (available to PayPal Balance account holders), a linked bank account, linked debit or credit cards, and rewards balance. How do I add my Rewards number to my online profile? To add your new BIG Rewards card number to your online account, first you will need to log in to your profile.

  • Once you are logged in, visit the Update BIG Rewards Card page.
  • Enter your new number in the ‘Update BIG Rewards Card’ box.
  • Click ‘Save Card Number’ and you’re all set! Your new BIG Rewards card has been added to your profile.
  • Can I add my BIG Rewards card to my Apple Wallet or Android Wallet? Yes.
  • This is a super-cool feature for quick access to your card from your phone.

Once you join BIG Rewards, you’ll see a mobile wallet link at the bottom of your Big Rewards emails to add your card to your mobile wallet. Just a few clicks and you’re done! Buy 3 Times, Get a $5 Reward: What is the actual Reward? The current Reward includes a choice of either $5 off a $15 purchase OR $15 off a $75 purchase.

  1. Plus, when you make a qualifying purchase using a Reward, you earn another Reward.
  2. You can also combine your Rewards with other Rewards and coupon offers, too! I got a Reward coupon through email, but I can’t read the code.
  3. What should I do? To view your current offers and promotions, visit the My Big Rewards & Offers page.

These Rewards can be viewed from your mobile phone or can be printed from a computer. If you’re unable to scan the coupon bar code while visiting a store, a cashier can key in the bar code number to apply the discount. I can’t remember my password, what do I do? Simple.

On the account login screen, enter your email address and then click the ‘Forgot Password’ link to create a new password. What precautions are Delivery Pros taking to ensure a safe delivery? Delivery Pros are encouraged to follow safety precautions with company-issued PPE including masks, nitrile-coated gloves, hand sanitizer while practicing social distancing.

We also offer optional signature-free, contactless delivery with a clean delivery from the store to your door with your items delivered in dedicated vehicles. To learn more: https://pickupnow.com/covid19/. How do I use PayPal at checkout?

  • Click on the PayPal button.
  • You can login to your account and select your payment preference, confirm your shipping address and click continue to complete checkout.
  • If you don’t have an account you can click on the pay with debit or credit card under the PayPal account sign in option. From there please fill out your information and click continue.

Why didn’t I get my Reward? We try to make it easy for you. There could be a few reasons why you aren’t seeing a Reward on your account dashboard.

  • Some Rewards are only valid for select members and are loaded directly to their BIG Rewards card and cannot be shared
  • Some Rewards may appear on an affiliate shopping site such as RetailMeNot or Snip Snap. These Rewards may only be valid for intended recipients and are not shareable
  • Most Rewards are valid for one-time use. The Reward may have already been redeemed. Once a Reward expires or has been redeemed, it is no longer visible on your account
  • Your earned Reward may not be available yet. BIG Rewards members can see their earned Reward in their account 7-14 days after their third qualifying purchase. Members can earn one Reward per week
  • The Reward may be expired. Earned Rewards are available for 17 days and expire on the coupon’s expiration date
  • Some Rewards may be invitation-only or may be personalized to individual members based on previous purchase history
  • For successful Reward redemption, BIG Rewards members must present a BIG Rewards card or registered email address during checkout in stores or be logged in to their account online at the time of the purchase or transaction
  • For more information on program features and policies, you can review your Big Rewards membership agreement at https://www.biglots.com/bigrewards/bigrewards-membership-agreement
  • Program details can be found here: https://www.biglots.com/bigrewards/bigrewards-about

What if I don’t have my card when I’m in a Big Lots store? No problem at all! If you have a digital or mobile wallet card on your smartphone, you can present it to the cashier at the register. Otherwise, a store associate can look up your BIG Rewards card at the register using your phone number, email address, first and last name, or a combination of these.

How will I get my rewards? You will get notified about your available Rewards within 7-14 days, depending on date of purchase, via the email address associated with your account. The email address associated with the BIG Rewards account must be active and valid to receive Rewards notifications. Rewards emails are sent on Fridays so check your inbox! You earn a Rewards coupon with every three qualified purchases (with few exceptions).

Rewards are earned only when you identify yourself as a Rewards member at checkout or are logged in to your account on BigLots.com. If you don’t have your card, in most stores an associate can look up your account by using your email address or phone number.

Do price holds and special orders apply? Yes, they do! Taking final delivery of your merchandise counts as another qualifying purchase. Can I stack my offers? Yes, you can! Except when you can’t. BIG Rewards members can stack their earned rewards with other Rewards and most other coupons/offers. For non-earned offers or store promotions, please refer to the specific offer’s terms and conditions.

Do you offer a military discount? YES! We’re proud to offer all active military and retired Veteran customers an EXTRA 10% OFF (almost) everything, every day. Is PayPal payment accepted? Yes when PayPal is an accepted payment method you will see the PayPal button during checkout.

How do I opt out of Big Lots emails? Can I choose the type of promotional emails that I get? Yes. You can edit the email subscriptions you get by logging in to your account. Email subscription options include: Advance notice of weekly ads, exclusive deals, and BIG Rewards notifications. To receive your earned Rewards, be sure to subscribe to BIG Rewards Notifications.

If you want all of our deals, coupons and free items, you’ll want to subscribe to all. Do you accept PayPal in-store? Yes, you can pay in store with QR code in three steps if you have an account with PayPal and the PayPal app:

  1. Scan or Tap the QR code icon in the PayPal app and select Scan if the seller presents their code.
  2. Confirm payment if prompted.
  3. Receive your payment confirmation and you’re all set.

How do I join? It’s easy! And it takes less than a minute, and you’ll get a special welcome offer emailed to you within 3 days of signing up! Your name, zip code, and email address are all we need, but giving us your phone number makes lookup go faster, and if you share your birth month, a birthday surprise will come your way! In-store, just ask an associate to help you sign up, or you can join online at biglots.com/rewards.

Physical BIG Rewards Cards are available when you sign up in store. If you enroll online, you’ll get a digital membership card. Digital cardholders enjoy the same benefits, without the need for a physical card. A digital image of your BIG Rewards card number is available in your online account under Rewards Card Information.

To get credit for your qualifying purchase, present the image of your BIG Rewards card at time of purchase. You can display your card on a smartphone or print your card from your account page. If you ever want to switch from a physical BIG Rewards card to a digital card, simply visit the My Account page and choose ‘Create Digital Card.’ Use the same email address and personal information, and the Rewards that you’ve earned will transfer to your new digital card.

  1. For additional details about the BIG Rewards program, click here.
  2. To review your Membership Agreement click here.
  3. Do Rewards expire? BIG Rewards are currently valid for 17 days from the date they are loaded to your account.
  4. So, you have THREE FULL WEEKENDS to spend your Rewards! What can I spend my Rewards on? Almost everything! You can redeem Rewards coupons on most regular price, sale, and clearance items in stores or on BigLots.com.

Rewards can also be used on new price holds, special orders, or new lease transactions. Please refer to your Reward for specifics. Current exclusions are minimal and include rentals, deposits, charitable donations, milk, dairy products, eggs, gift cards, tax exempt products, existing price holds, special orders, or previously completed Lease transactions.

What is the slogan of Big Lots?

About Us – Big Lots Welcome to Your Community Retailer Headquartered in Columbus, Ohio, Big Lots, Inc. is a community retailer operating more than 1,400 Big Lots stores in 47 states, dedicated to friendly service, trustworthy value, and affordable solutions in every season and category – furniture, food, décor, and more.

We’re committed to being the big difference for a better life by delivering unmatched value through surprise and delight, building a best place to work culture, rewarding shareholders with consistent growth, and doing good as we do well. Join Our Team! Big Lots Corporate Headquarters: 4900 E. Dublin Granville Road Columbus, OH 43081-7651 Phone: (614) 278-6800

: About Us – Big Lots

What is the meaning of Big Lots?

1 often foll by: of great numbers or quantities.

What was the first big store?

First American department stores (1825–1858) – Arnold Constable was the first American department store. It was founded in 1825 as a small dry goods store on Pine Street in New York City. In 1857 the store moved into a five-story white marble dry goods palace known as the Marble House.

During the Civil War, Arnold Constable was one of the first stores to issue charge bills of credit to its customers each month instead of on a bi-annual basis. The store soon outgrew the Marble House and erected a cast-iron building on Broadway and Nineteenth Street in 1869; this “Palace of Trade” expanded over the years until it was necessary to move into a larger space in 1914.

Financial problems led to bankruptcy in 1975. In New York City in 1846, Alexander Turney Stewart established the ” Marble Palace ” on Broadway, between Chambers and Reade streets. He offered European retail merchandise at fixed prices on a variety of dry goods, and advertised a policy of providing “free entrance” to all potential customers.

Though it was clad in white marble to look like a Renaissance palazzo, the building’s cast iron construction permitted large plate glass windows that permitted major seasonal displays, especially in the Christmas shopping season. In 1862, Stewart built a new store on a full city block uptown between 9th and 10th streets, with eight floors.

His innovations included buying from manufacturers for cash and in large quantities, keeping his markup small and prices low, truthful presentation of merchandise, the one-price policy (so there was no haggling), simple merchandise returns and cash refund policy, selling for cash and not credit, buyers who searched worldwide for quality merchandise, departmentalization, vertical and horizontal integration, volume sales, and free services for customers such as waiting rooms and free delivery of purchases.

Is Big Lots an American company?

From Wikipedia, the free encyclopedia

Big Lots Stores, Inc.

A Big Lots store
Trade name Big Lots
Formerly Consolidated Stores Corp.
Type Public
Traded as
  • NYSE : BIG (2006-present)
  • NYSE : BLI (until 2006)
Industry Retailing
Founded As Consolidated Stores Corp.: December 13, 1967 ; 55 years ago Columbus, Ohio, U.S.
Founder Sol A. Shenk
Headquarters Columbus, Ohio, U.S.
Number of locations 1,426 (2023)
Area served Contiguous United States
Key people Bruce Thorn (President and CEO)
Products Food and Beverage, toys, furniture, clothing, housewares, small electronics
Brands Varies
Revenue US$6.15 billion (2021)
Operating income US$239.7 million (2021)
Net income US$177.77 million (2021)
Total assets US$1.41 billion (2021)
Number of employees 22,900 (2018)
Subsidiaries LW Stores (defunct)
Website biglots,com

Big Lots Stores, Inc. (stylized as Big Lots! ) is an American furniture and home decor retailer headquartered in Columbus, Ohio, United States.

Does Big Lots have their own brand?

Versatile Exclusives – Big Lots’ new private label brand, Weekend Soul, brings trendy, unique tops and dresses to stores nationwide and online that can easily be dressed down during the day or up for an evening out with friends – all at incredible prices, starting at $10.

How many Big Lots stores are there in us?

How many Big Lots stores are there in the United States? – There are 1,434 Big Lots stores in the United States as of July 18, 2023. The state with the most number of Big Lots locations in the US is Texas, with 120 stores, which is about 8% of all Big Lots stores in the US.

Is Big Lots an American company?

From Wikipedia, the free encyclopedia

Big Lots Stores, Inc.

A Big Lots store
Trade name Big Lots
Formerly Consolidated Stores Corp.
Type Public
Traded as
  • NYSE : BIG (2006-present)
  • NYSE : BLI (until 2006)
Industry Retailing
Founded As Consolidated Stores Corp.: December 13, 1967 ; 55 years ago Columbus, Ohio, U.S.
Founder Sol A. Shenk
Headquarters Columbus, Ohio, U.S.
Number of locations 1,426 (2023)
Area served Contiguous United States
Key people Bruce Thorn (President and CEO)
Products Food and Beverage, toys, furniture, clothing, housewares, small electronics
Brands Varies
Revenue US$6.15 billion (2021)
Operating income US$239.7 million (2021)
Net income US$177.77 million (2021)
Total assets US$1.41 billion (2021)
Number of employees 22,900 (2018)
Subsidiaries LW Stores (defunct)
Website biglots,com

Big Lots Stores, Inc. (stylized as Big Lots! ) is an American furniture and home decor retailer headquartered in Columbus, Ohio, United States.

Who is the current CEO of Big Lots?

Investors who take an interest in Big Lots, Inc. ( NYSE:BIG ) should definitely note that the CEO, President & Director, Bruce Thorn, recently paid US$4.85 per share to buy US$248k worth of the stock. Although the purchase only increased their holding by 8.2%, it is still a solid purchase in our view. View our latest analysis for Big Lots

Who did Big Lots buyout?

Big Lots company history timeline – 1967 Sol Shenk founded the company in 1967 that is now Big Lots. 1970 In 1970 the company began operating as Consolidated International. 1983 In 1983, drug store chain Revco bought New Jersey closeout retailer Odd Lot Trading Co. 1986 In 1986, Consolidated Stores Corp. switched to the New York Stock Exchange, trading under the symbol CNS. 1988 In the wake of an excellent fiscal year, CSC targeted 1988 as a year to catch its management and management systems up to its explosive growth. 1994 1994: Consolidated Stores named one of the ten most profitable chains in 1994.1997 In 1997, CSC purchased a 665,000 square-foot distribution center in Montgomery, Alabama in order to cut distribution costs to its southern stores. In 1997, Big Lots Inc. bought out ‘MacFrugals’ (Pic ‘N’ Save) stores for $995 million in stock, eventually converting them to the Big Lots brand.1998 In 1998, CSC operated 171-furniture departments within its Big Lots general discount stores and had 26 freestanding Big Lots furniture stores. 1999 1999: Internet retail site KBkids.com LLC is launched as a joint venture with BrainPlay.com.2001 Big Lots faced a $10.7 million loss, in August 2001, caused by slow sales, lowered profit margins and the company’s continued investment in converting its multiple non-Big Lots-named stores into Big Lots. 2002 856 stores already operated under the Big Lots name and the remaining stores who operated as Odd Lots, Mac Frugal’s and Pic ‘n’ Save were slated to have their names changed by the end of 2002. In the beginning months of 2002, the advertising campaign and a particular commercial entitled “Closeout Moment,” beat out approximately 700 entrants to receive honors as a finalist at the Retail Advertising Conference’s Awards. As Big Lots saw their TV commercials making a difference in the markets they were broadcast to, the company began drafting plans to open 53 new stores in 2002, all in Big Lots current 45-state market. Get updates for jobs and news

Is Big Lots a Fortune 500 company?

About Big Lots, Inc. (NYSE: BIG) is a leading home discount retailer and a Fortune 500 company, operating 1,445 stores in 48 states, as well as a best-in-class ecommerce platform with expanded capabilities via BOPIS, curbside pickup, Instacart and same day delivery across thousands of items.